Northern Alaska Tour Company can be reached at 907-474-8600 or 800-474-1986 Monday - Friday between the hours of 8:00 AM and 6:00 PM and Saturday/Sunday 10:00 AM - 2:00 PM. The hours are extended to 6 AM to midnight mid-May through mid-September. Reservations and questions can always be e-mailed 24 hours to email@example.com.
Due to Alaska's popularity and the nature of our high quality, small group excursions, it is very important to contact us early in the itinerary planning process. We are available to provide further, more detailed information regarding our excursions and travel to/within Alaska's Arctic.
The exact schedule of tour departure dates varies for each of the tours we offer. Thus, it is extremely important to call to confirm availability of a specific tour date.
When calling to make a reservation, having the following information ready in advance will serve to expedite the process:
- tour of interest,
- requested date of travel, (or dates available to travel),
- each guest's full name to be used for Arctic Circle Adventure Certificate and/or airline reservation,
- individual body weight of each guest traveling (weight is not necessary for Arctic Circle Drive Adventure or Utqiagvik Adventure),
- Birthdate for Arctic Ocean and Utqiagvik Adventures
- contact address, phone number, and e-mail address,
- payment information, and
- security information for those on an Arctic Ocean Adventure (driver's license number and state of issue OR passport number and country of issue).
Deposits, Final Payments, And Confirmation
Arctic Circle Adventures operated by Northern Alaska Tour Company: Once reservations have been made, tour space is held with full payment. Once a reservation is confirmed an e-mail confirmation will be sent. No other confirmation will be sent.
Payment can be made with personal check OR with credit card. For credit card payments, at the time of booking, please provide credit card information (MASTERCARD or VISA) including name as it appears on the card, card number, expiration date, and the 3 digit code on the back of the card. We will also need the billing address for the credit card you are using.
SUMMER: Arctic Circle Drive Adventure, Fly/Drive Adventure, and Air Adventure are fully refundable until 6:00 pm two days before the reserved tour date.
All Undiscovered Arctic Adventures deposits and final payments are fully refundable until 6:00 pm two days before the reserved tour date.
Arctic Ocean Adventure (with or without Utqiagvik / Barrow), Arctic Circle Overnight Adventure, all Arctic Circle WINTER Adventures and all Arctic Circle AURORA Adventure deposits and final payments are fully refundable until 6:00 pm seven days before the reserved tour date.
Polar Bear Expedition deposits and final payments are fully refundable until 6:00 pm 21 days before the reserved tour date.
Utqiagvik / Barrow Expeditions a $75 change fee per person will apply to each change made to these reservations once confirmed. This includes date and name changes. A $75 cancellation fee will apply to any cancellation made to these reservations once confirmed. These reservations are non-refundable if cancelled within 7 days prior to the tour date.
Utqiagvik / Barrow Adventures - Alaska Vacation packages - Due to restrictions of commercial air travel it is very important for guests to understand the Cancellation Policy associated with Alaska Vacation packages sold by Northern Alaska Tour Company.
Utqiagvik / Barrow Adventures - Changes to the names of tour participants or to travel arrangements for the Barrow Adventure may be subject to a $125 per change fee.